Specialist Usability Services
Usability Reviews, User Testing, Training, Consultancy
| Service Provided | Client Case Study |
|---|---|
| Conversion Rate Optimisation (CRO) | Speedo Appoint PRWD to Help Increase Their E-commerce Conversion Rate |
| Conversion Rate Optimisation (CRO) | Conversion Rate Improved by 86pc and Acquisition Costs Halved |
| Usability and User Testing | Intranet Diagnostic for the Hyde Group |
| E-commerce Usability and Best Practice Training | The Scout Association Choose PRWD For In-house E-commerce Usability Training |
| Usability and User Testing | E-commerce Usability Testing for Fashion Retailer Isabella Oliver |
| view more client case studies |
When we were approached by Hitachi Consulting it became clear that they already had a solid understanding of key principles of usability and user experience, but they were looking for tailored training which would compliment their existing skills and understanding. This resulted in what was one of our most enjoyable training sessions we have delivered, where the whole day was tailored specifically around the areas which Hitachi Consulting could gain most value from.
What is usually quite a structured training course actually turned in to a bespoke, improvised day of discussions, demonstrations and sharing tips, techniques and recommendations specific to their client projects.
Knowing that Hitachi Consulting would be using the training insights and learnings for their FSTE 100 clients made delivering the training course even more satisfying.
As Hitachi, Ltd.'s (NYSE: HIT) global consulting company, with operations in the Europe, the United States and Asia, Hitachi Consulting is a recognised leader in delivering proven business and IT strategies and solutions to Global 2000 companies across many industries.
With a balanced view of strategy, people, process and technology, they work with companies to understand their unique business needs, and to develop and implement practical business strategies and technology solutions. From business strategy development through application deployment, their consultants are committed to helping clients quickly realise measurable business value and achieve sustainable return on investment.
Services Provided
Usability and User Testing"I have been very impressed with the user testing service PRWD have provided, from initiation through to delivery.
The insights that we gained from the users have been valuable, but what made the project a particular success was what Paul brought to the table. Without his considerable experience we would never have created the right scenarios for the users, or indeed have been able to glean the right information from the videos.
The report that Paul created was impressive from cover to cover, allowing me to create a long list of improvements to action. The meetings with Paul felt like a real collaboration, with him drawing on my knowledge of our site and users, mixing with his considerable industry experience. I would not hesitate to recommend PRWD to anyone who is serious about improving the usability of their website."
Stuart McMillan, E-commerce Operations Manger at AllSaints