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Conversion Rate Optimisation & Usability Services

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PRWD are a senior team of highly experienced, industry recognised conversion rate optimisers and user experience practitioners. We deliver conversion rate optimisation programmes and user centred redesign projects for some of the biggest Ecommerce retailers and recognisable brands in the UK, and beyond.

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Pete Taylor, Director of Optimisation at The Student Room Group

Pete shares the impact of our Conversion Optimisation Programme across 3 of the groups brands including the world's largest online student community, The Student Room. 

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Working with PRWD has really opened my eyes to the power of CRO, and what CRO really is. Not just a bunch of randomly picked tests, but user led, validated and stat driven hypotheses. The results thus far have been very positive, with our conversion rate growing from 0.14% to 0.25%.

Fantastic brands we work with

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Who you'll be working with

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Paul Rouke, Founder & Director of Optimisation

Paul founded PRWD in 2004 after 7 years working in usability and customer experience at the UK’s largest home shopping business, Shop Direct Group.
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Matt Lacey, Head of Optimisation

With a background in analytics, user research and testing, Matt has worked with some of PRWD’s most prominent clients on user research and conversion projects such as AllSaints and Schuh.
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Sophia Ridge, Optimisation Strategist

Sophia has experience working internationally in a range of digital client-side and agency roles for brands such as uSwitch, Fish4jobs and The Hut Group.
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Our Industry Partners

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Recent Posts

Engaging Your Business: 4 Key People You Can’t Ignore

As part of World Usability Day 2014, we share ideas on how to increase business engagement when kicking off your optimisation activities.

The Worst Possible Analysis of an A/B Test

There are learnings to be taken from every A/B test. Here’s how to get the most out of tests that show no KPI impact or negative results.

1-tail vs 2-tail Tests: Statistics In Testing Part 3

The third part in this series, we discuss the different between running 1-tail and 2 tail test and what they allow you to infer from your testing efforts.

How Travel Websites Use Persuasion, Emotion and Trust

We look at how 3 travel sites use persuasion, emotion and trust to create an engaging experience for users and also suggest some tests ideas

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